Member Profile

Balkan Services Ltd.

  • Company Size

    Small

  • Number of Employees

    40

  • Web-address

    http://www.balkanservices.com

  • Year of establishment

    2006

  • Mission Statement

    Balkan Services Ltd. is bringing experience to the IT market for more than ten years, offering to the enterprises the most efficient and reliable solutions, answering their information demands. Our Vision is to be a company symbolizing professional and integral IT consultant services, by complementing the expertise of our clients and partners and supporting them to accomplish their goals by building on long-term relationships. The deep knowledge and expertise in the technology sector gained for years of operation form our Mission: To provide IT solutions which support our clients to manage better their information and take better management decisions by transforming company data into useful information.

  • Company Certificates

    ISO 9001:2008, Customer references

  • Contact person

    Managing Partner Mr. Filip Mutafis

  • Telephone

    +359899944077

  • Fax

    +35929811517

  • E-mail

    filip@balkanservices.com

  • Client List

    Credit Agricole Bank (BG, RO, AL), UniCredit Leasing, First Investment Bank, Raiffeisen Bank, CIBANK, Piraeus Bank and Leasing, Victoria Insurance Company, Coca-Cola Hellenic (project covering 28 countries), Danone, Servier, Walmark Bulgaria, Monbat recycling (BG, RO), Altex (RO), Unilever, Elgeka Ferfelis, Intersnack, Amperel, Debenhams, Vitagrain, Tyrbul, Chrysmetal, Investor.BG, Technomarket, FF Group Bulgaria (Nike), Darko, Happy, Boni Group, Fibran, Goodmils Bulgaria, etc.

  • Product

    ERP (Atlantis ERP)

  • Product Website

    http://www.balkanservices.com/services.php?id=ERP

  • Product Description

    ATLANTIS is a fully integrated and comprehensive software system, providing extensive access to up-to-date information for all your business operations. Appropriate for middle and large companies, it combines the latest achievements in software development technologies with modern methodologies of system design and analysis. The system is fully localized and with wide portfolio of references including banking sector, production copmanies, distributors and retailers.

  • Vertical Markets Served

    Automotive, Financial Services (Banking, Insurance), IT Services (Outsourcing), Manufacturing, Distribution, and Retail, Services (HR, Accounting, Legal), Trade, Transportation, and Logistics

  • Horizontal Markets Served

    Customer Management (CRM), ERP/Supply Chain

  • Client List

    Credit Agricole Bank (Bulgaria, Romania), First Investment Bank, Piraeus Bank, Monbat recycling (Bulgaria, Romania), CIBANK, Raiffeisen Bank, Amperel, Debenhams Bulgaria, Vitagrain, Tyrbul, Chrysmetal, Goodmils Bulgaria, Elgeka Ferfelis, FF Group Bulgaria (Nike), Cable Commerce, Belpack, Fibran, Palirria and others.

  • Product

    Business Intelligence (QlikView)

  • Product Website

    http://www.businessintelligence.bg

  • Product Description

    Balkan Services Ltd. is a company that provides customer focused BI solutions since 2005 and has gained strong experience with the design, implementation and support of more than 100 BI projects for customers in various business areas – Fast-Moving Consumer Goods (FMCG), Banking, Financial services and Insurance (BFSI), Manufacturing, Retail, Logistics and Commerce. The BI solutions implemented by our consultants provide the clients with essential business visibility and help them position bett

  • Vertical Markets Served

    Automotive, Financial Services (Banking, Insurance), Healthcare Services, IT Services (Outsourcing), Manufacturing, Distribution, and Retail, Marketing and Communications, Non-Profit Organizations, Public Sector (e-Goverment), Services (HR, Accounting, Legal), Telecommunications (incl. Wireless), Tourism and Hospitality, Trade, Transportation, and Logistics

  • Horizontal Markets Served

    Business Intelligence/Data Warehousing

  • Client List

    Coca-Cola Hellenic (project covering 28 countries), Victoria Insurance Company (Generali Group), Credit Agricole Bank (Bulgaria, Romania, Albania), Danone, Servier, Unilever, Ficosota Syntez, Intersnack, UniCredit Leasing, Raiffeisen Bank, Altex (Romania), Happy, Boni Group, Monbat (Bulgaria, Romania) Sparky, Festa Holding, First Investment Bank, Piraeus leasing Technomarket, Elmek Sport (Nike), Fibran and others.

  • Product

    Customer Relationship Management (Microsoft Dynamics CRM)

  • Product Website

    http://www.balkanservices.com/services.php?id=CRM

  • Product Description

    Microsoft Dynamics CRM is a fully integrated system for managing relationships with customers. It allows for easy management of customer relationships from the moment of initial contact through all phases of sales and service. The integration of Microsoft Dynamics CRM with Microsoft Office Outlook ensures you will have successful marketing campaign and improved customer service. The proposed solution is fast, flexible and convenient to use.

  • Vertical Markets Served

    Education (e-Learning), Financial Services (Banking, Insurance), Healthcare Services, IT Services (Outsourcing), Manufacturing, Distribution, and Retail, Marketing and Communications, Non-Profit Organizations, Public Sector (e-Goverment), Services (HR, Accounting, Legal), Tourism and Hospitality

  • Horizontal Markets Served

    Customer Management (CRM)

  • Client List

    Walmark Bulgaria, Investor.BG, ProAd, EGE Group OOD, Kronos Recovery Management, Optim-al, ORAK Engineering, Integral Educational Programs, FEBA Alumni CLub, Sofia University.

  • Product

    X3Analyses

  • Product Website

    http://www.x3analyses.com

  • Product Description

    X3Analyses provides high-quality financial analytics and analysis tools to carry out reliable and accurate business valuation, screening and benchmarking on the Securities, traded on the National Stock Exchanges of Poland, Bulgaria, Croatia, Romania, Ukraine, Serbia and Macedonia. The Mission of the solution is to serve investors by simplifying company analysis to a quick and easy task. No matter what your analytical and information needs are, X3Analyses is right here to meet them.

  • Vertical Markets Served

    Financial Services (Banking, Insurance), Non-Profit Organizations, Public Sector (e-Goverment), Services (HR, Accounting, Legal), Trade, Transportation, and Logistics

  • Horizontal Markets Served

    Business Intelligence/Data Warehousing, Knowledge Management/Operations

  • Client List

    First Financial Brokerage House; Central Cooperative Union; Karoll Capital Management; Investbank; Eurobank EFG Bulgaria; Raiffeisen Asset Management; UBB Asset Management; Piraeus Bank Bulgaria and others.

  • Services

    IT Consulting & Support. The company offers full range of IT solutions matching the business needs of the clients - maintenance of computers and computer systems, provision of integrated or specific solutions, software and hardware support, protection and data security, consulting, Oracle database maintenance and support, MS SQL server maintenance and support, overall IT audit, Business Continuity Planning, installation and maintenance of various Operating Systems, subscriptions, etc.

  • Service Website

    http://www.balkanservices.com/services.php?id=IT

  • Vertical Markets Served

    Financial Services (Banking, Insurance), Healthcare Services, IT Services (Outsourcing), Manufacturing, Distribution, and Retail, Marketing and Communications, Non-Profit Organizations, Services (HR, Accounting, Legal), Trade, Transportation, and Logistics

  • Horizontal Markets Served

    Corporate Security, Custom Development/Outsourcing, Customer Management (CRM), ERP/Supply Chain, IT Consulting, Product Maintenance, Support and Customization

  • Client List

    Armonia, Chrysmetal, Belpack, Convoy World, Credit Agricole, Prostream Group, Amperel, Jumbo and others.